Privacy Policy

1. Information We Collect

From Children Under 13

We collect limited information from children under 13 years of age, and only with verifiable parental consent. The information we may collect includes:

• First name or username (no last names)
• Age or birth year
• Game progress and preferences
• In-game achievements and scores
• Technical information necessary for game functionality (device type, operating system)

From Parents and Guardians

When parents create accounts or contact us, we may collect:

• Contact information (name, email address, phone number)
• Billing information for paid subscriptions
• Communication preferences
• Feedback and support inquiries

Automatically Collected Information

We automatically collect certain technical information to ensure our games function properly:

• Device information (type, model, operating system version)
• App usage analytics (time spent playing, features used)
• Performance data to improve game stability
• General location information (country/region level only)

2. How We Use Information

We use the information we collect for the following purposes:

• Game Experience: To provide personalized gaming experiences, track progress, and save achievements
• Safety & Security: To maintain a safe gaming environment and prevent inappropriate behavior
• Customer Support: To respond to questions, technical issues, and feedback from parents
• Product Improvement: To analyze usage patterns and improve our games and services
• Communication: To send important updates about our services to parents (with their consent)
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent children's personal information to third parties. We may share information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our platform. These providers:

• Are contractually obligated to protect user information
• Can only use information for the specific services they provide to us
• Must meet our strict privacy and security standards
• Include cloud hosting providers, payment processors, and customer support tools

Legal Requirements

We may disclose information if required by law, such as:

• In response to valid legal requests (subpoenas, court orders)
• To protect the safety of children or others
• To investigate potential violations of our Terms of Service
• To protect our legal rights and property

4. Parental Rights and Controls

Parents have significant control over their children's information and gaming experience:

Access and Review

• Review all information we have collected about your child
• Request corrections to any inaccurate information
• Download a copy of your child's data

Control and Deletion

• Delete your child's account and all associated data
• Refuse to allow further collection of your child's information
• Modify privacy settings and communication preferences
• Set time limits and content restrictions

Communication Settings

• Control what types of communications your child can receive
• Disable in-game messaging features
• Manage push notification preferences

5. Data Security and Protection

We implement comprehensive security measures to protect user information:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure servers with restricted access
• Regular security audits and updates
• Multi-factor authentication for staff accounts

Administrative Safeguards

• Limited access to personal information on a need-to-know basis
• Regular privacy and security training for employees
• Incident response procedures
• Regular review and updating of security policies

6. Data Retention

We retain information only as long as necessary for the purposes outlined in this policy:

• Active Accounts: Information is retained while the account is active and for a reasonable period after account closure
• Game Progress: Saved progress is retained to allow children to continue their games
• Support Communications: Retained for the time needed to resolve issues and provide support
• Legal Requirements: Some information may be retained longer if required by applicable laws

7. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to the United States where our servers are located. We ensure that such transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.

8. Third-Party Links and Services

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage parents to review the privacy policies of any third-party sites or services before allowing their children to use them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Notify parents of material changes via email or prominent notice on our platform
• Provide the effective date of any changes
• Obtain new parental consent if required by law
• Maintain previous versions for reference

10. Children's Rights Under COPPA

Under the Children's Online Privacy Protection Act (COPPA), children under 13 have special protections:

• We cannot collect personal information from children under 13 without verifiable parental consent
• Parents can review, modify, or delete their child's information at any time
• We limit data collection to what is necessary for the child to participate in our games
• We do not condition participation in activities on providing more information than necessary

11. State-Specific Rights

California Residents

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights:

• Right to know what personal information we collect and how it's used
• Right to delete personal information (subject to certain exceptions)
• Right to opt-out of the sale or sharing of personal information
• Right to correct inaccurate personal information
• Right to limit the use of sensitive personal information

Note: We do not sell children's personal information under any circumstances.

Other State Rights

Residents of other states may have additional privacy rights under applicable state laws. Please contact us to learn more about your specific rights.